Terms and conditions
Introduction
These terms and conditions (“Terms”) govern the provision of digital marketing services (“Services”) by Digitalgate (“Company”) to the Client (“Client”). By accessing or using the Services, the Client agrees to be bound by these Terms.
Definition of Services:
The Services provided by Digitalgate include, but are not limited to, digital marketing strategy development, web development, social media campaigns, Google Ads, email marketing, and content creation. The specific scope of Services will be defined in a separate agreement between the Company and the Client.
No Long-Term Bindings:
Digitalgate offers flexible agreements with no long-term binding periods unless specifically agreed upon in writing between both parties. Either party may terminate the agreement with written notice.
No Hidden Fees:
Digitalgate commits to full transparency in all fees. No hidden fees will be charged, and all costs will be detailed in the agreement between the Company and the Client.
Money-Back Guarantee:
If Digitalgate fails to deliver the results agreed upon in the contract, the Client is entitled to a full refund of the fees paid for the specific service.
Payment Terms:
The Client agrees to pay Digitalgate the fees for the Services in accordance with the payment terms specified in the agreement. If no payment terms are provided, payment is due upon receipt of the invoice. Digitalgate reserves the right to adjust its fees at any time with prior notice.
Intellectual Property Rights:
All intellectual property rights, including copyrights, trademarks, and patents, in the Services, including any materials and products produced by Digitalgate as part of the Services, belong to Digitalgate. The Client may not use such intellectual property without prior written consent.
Confidentiality:
Both Digitalgate and the Client must maintain confidentiality regarding all information, materials, and data shared during the collaboration. Neither party may disclose such information to third parties without prior written consent.
Guarantee:
Digitalgate guarantees that the Services will be performed in a professional and competent manner in accordance with generally recognized industry standards. Digitalgate will make reasonable efforts to remedy any issues in the Services.
Consulting and Customization:
Digitalgate provides consulting, analysis, guidance, and training regarding digital technology. The consulting is tailored to the Client’s specific needs and may cover everything from enhancing online presence and improving employee skills to optimizing data management. The goal is to deliver measurable results that add value to the Client’s business.
Limitation of Liability:
Digitalgate is not liable for indirect, incidental, or consequential damages arising from the Services. Digitalgate’s liability for direct damages shall not exceed the fees paid by the Client for the Services.
Dispute Resolution:
In the event of a dispute, the parties shall seek to resolve it through dialogue and negotiation. If an agreement cannot be reached, the dispute will be governed by Danish law.
Termination:
Either party may terminate the agreement with written notice. Upon termination, the parties shall collaborate to finalize any ongoing projects. The Client must pay for Services delivered up to the termination date.
Governing Law:
These Terms shall be governed by and construed in accordance with the laws of Denmark.
Entire Agreement:
These Terms constitute the entire agreement between the parties and replace all prior agreements and understandings regarding the Services. Amendments can only be made by a written agreement signed by both parties.
Contact Information:
If you have any questions regarding these Terms, please contact Digitalgate at info@digitalgate.dk.
